Have you ever entered a channel or group and received a welcoming message or text? Such sentences, due to the positive feelings they can evoke, are very attention-grabbing and can help individuals become more interested in the group or channel they’ve joined.
The messages used as welcome messages on Instagram are the same messages you receive when you follow or send a direct message to someone. In addition to welcoming you, these messages provide information about how the channel operates and how the admins respond.
Enabling Automatic Welcome Messages on Instagram:
To have your saved messages on Instagram and be able to send these messages to any number of contacts at any time, you can follow the step-by-step settings as outlined below:
- First, click on the three-line icon at the top of the page to go to the settings of your Instagram app.
- Now, select the “Business” or “Creator” option.
- Click on the “Frequently Asked Questions” option.
- Enable the “Show Question” option.
- Click on the “Add Question” section.
- Now, in the two boxes that appear, you can add sentences that will be automatically sent to a contact entering your direct messages or typing specific questions or keywords. The first box is for the contact, where you type a word or question the contact might send, like “hello” or “how much is this item?” Then, in the second box, type the sentence or word you want to be automatically sent to the person.
- Finally, by activating the checkbox at the top of the page, these sentences will be sent to individuals who send specific words designated by you to direct messages. Another method is available to send pre-prepared messages you have saved to a specific contact.
To Set Up Quick Replies:
- Go to your Instagram settings.
- Select the “Business” option.
- On this page, click on the “Saved Replies” option and enter the desired text.
- In addition to the desired text, enter a shortcut word that helps you quickly access these messages.
- Now, in Direct Messages, by tapping on the area where the message is written, your pre-written message appears, eliminating the need for retyping. This feature is designed to increase efficiency on business pages.
What advantages do welcome messages create for your Instagram page?
The messages sent to your audience can be set up by a programmed bot, which can send a predefined message to anyone who follows you or sends a direct message. Alternatively, you can have ready-made messages and send them to individuals as needed. These messages make managing your page easier.
Another advantage of having a ready-made welcome message is that you can attract customer satisfaction by responding promptly. Providing an excellent experience for customers when joining a channel or group can encourage them to invite more people to join your channel, contributing to the growth and progress of your channel.
Welcoming messages to customers are as crucial as customer service, marketing, and sales. One of the reasons for the importance of a welcoming message is the lasting impact of the first encounter, which remains in people’s memories, especially customers, for a long time. This initial impact is so significant that it cannot be easily altered.
Welcome text to new Instagram followers
For example, when you have a direct message for purchasing a product, you can use a message like this: “Thank you for your message; we will respond as soon as possible. Please be patient. From the support team.” It is usually better to have such ready-made messages on your phone because many people message you daily, and you cannot individually respond to each of them.
By doing this, you can invite them to be patient and ensure them that their question will be answered. Another example: “Hello dear friend, thank you for your message. You will be in the waiting queue for a response for up to 8 hours. We appreciate your understanding and support.” Additionally, if you want to advertise your products and boost sales, you can use such a message among the responses you give in direct messages.
Unfortunately, our support team is not available at this hour. However, our working hours are specified in this link for more information, and we will message you as soon as our working day starts. Thank you for your patience. If you want to boost sales and need a ready-made message example, you can use this: “Dear customer, to benefit from our summer discount, you can use the code … at the checkout for a discounted price. If you have any other questions about this, send them to us, and our expert team will provide a response.
Welcome message to new Instagram followers
We are delighted to have you join our channel, and we hope you have a great time in this channel/group while observing the rules and guidelines.” Alternatively, you can write: “Dear user, welcome to our group. In this group, we discuss … We hope you enjoy and participate in the discussions.
An Instagram method you can use to automatically send predefined messages to people is by writing them in the ‘Saved Replies’ section in your Instagram settings. These saved replies are then used when chatting with customers in direct messages. For instance, to respond to a pricing question, you can use these pre-prepared messages to save time and provide responses to many customers more efficiently.
